InterPro's coding engine technology is supported by a robust, sophisticated workflow designed to help maintain the integrity of generated codes. This workflow helps to ensure the quality of codes generated by the engine and the work of human coders working in conjunction with this technology. It also ensures continuous improvement in coding accuracy.

InterPro's Quality Assurance staff evaluates the output of both the NLP coding software as well as the InterPro coding staff. This is done on an ongoing basis, using both random concurrent reviews and random retrospective reviews. Targeted reviews are also completed for codes and services that, due to their complexity, may require greater scrutiny and monitoring.

Key Benefits

• Highly trained, experienced MT’s and QA editors
• Stringent QA program, MT grading tools and constant experienced supervision ensure high quality reports
• Editing staff averages 20 years experience
• New accounts and MT’s are initially placed on 100% voice and text review until quality is assured
• High volume random QA of voice/text files pre and post QA and post client delivery
• Dedicated Account Management
• Primary/Secondary MT account assignment methods ensure personalized and long term MT to client familiarity
• Phased in or full cutover implementation approach ensure client needs are met
• Implementation Project team involvement to aid in smooth set-ups
• Monthly QA reports available
• Real time MT workload access via web-based system equals timely report delivery
• Authorized online account access means HIM professionals can keep tabs on all aspects of their account, if desired