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Uninsured patients, or those patients failing
to provide complete billing information, pose a challenge
for healthcare providers. Directly calling a patient to gather
missing insurance details will often result in the ability
to bill a third-party insurance carrier to services provided,
though it requires regular follow up and persistence. InterPro
will handle these calls for you, on behalf of your business
office, freeing your staff to focus on other core tasks and
increasing your collections. When a patient is uninsured and
collection must be made from the patient, InterPro's patient
friendly statements and agents work diligently to collect
the money owed while respecting the patient's dignity.
- Accounts are processed through the Emdeon’s Medicaid Database to uncover existing Medicaid
- Hospital Specific, and highly experienced account screening team uncovers non-submitted insurance, underpaid insurance, Medicaid eligibility, Medicare eligibility, Liability coverage and potential charity accounts
- Accounts are worked by Financial Class/Payer ensuring skilled, knowledgeable follow-up regardless of how the account was placed.
- To maximize self-pay collections, we Utilize Experian’s Credit Report Risk Score along with 33 other credit report attributes including and income estimate, which are combined with internal data to create the InterPro Scoring Model.
- PredictAbility Plus®, predictive dialing system for maximum outbound and inbound contacts per hour.
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