InterPro Customer Contact Center agents are trained to handle written support tasks in addition to voice support. Whether InterPro extends your current contact center programs by handling non-business hour inquiries and processing, or our cost-effective solutions allow your organization to add electronic correspondence as a new customer service offering, you can expect quick response and high-quality delivery.

Examples of InterPro Customer Contact Center programs using email and web-chat include:

• Account Maintenance Service Center
• General Customer Support
• Correspondence Management
• Technical Help Desk